Website & Social — Case Study

From a near-empty Facebook to 132,000 people reached in a single quarter.

AC98 Heavy Haulage · Heavy transport & oversized loads · Napier, Hawke's Bay

A great reputation almost nobody could find online.

AC98 Heavy Haulage is an owner-operated transport company, moving machinery and oversized loads out of Napier across Hawke's Bay and beyond. The work speaks for itself and the phone rings on the strength of word of mouth — but online, AC98 was starting from almost nothing: a barely-used Facebook page, no Google Business Profile, and no Instagram. No consistent content, and no time to build any of it while running rigs all day.

For a business whose customers increasingly check Facebook and Google before they call, that gap was quietly costing reach — and handing visibility to bigger, less local competitors.

Ran their social, properly and consistently.

We took AC98's online presence off the owner's plate entirely. First we built the foundations that weren't there — set up the Google Business Profile so AC98 could show up on Google and the map, and launched an Instagram presence to sit alongside Facebook. Then we ran the content engine: every week we planned, wrote, designed and scheduled posts built around what AC98 actually does — real jobs and real rigs (the Kenworth T909, the C16), early-morning haulage, driver culture, and local landmarks people recognise, like the Hawke's Bay Expressway widening project.

We mixed it with genuinely useful, search-friendly education — what actually makes a load "oversized" in NZ, what goes into an oversize permit — and turned five-star customer reviews into posts. 30 posts in the quarter, roughly ten a month. The owner saw every one before it went live, approved it, and kept driving.

All of it points somewhere worth landing: the AC98 website we built — fast, hand-coded, and designed to turn a visit into a phone call or a quote request.

ac98heavyhaulage.co.nz
The AC98 Heavy Haulage website — bold homepage with fleet imagery, 'Heavy haulage & machinery transport you can rely on' headline and quote buttons
See it live → ac98heavyhaulage.co.nz

One quarter. April to June 2026.

132.5K
Facebook impressions in the quarter
477
Followers built (485 gained in the quarter)
7,370
Post interactions
~29%
Of website visits now come from social

The reach wasn't vanity traffic from the other side of the world — it was local. Nearly 70% of the audience was in New Zealand, with Napier the single biggest city, followed by Hastings and Havelock North: exactly the customers AC98 wants moving next to. The top post — "Took the old C16 for a run" — alone pulled 23,200 impressions and nearly 1,000 interactions.

It moved the website too. In the same quarter, social became the second-largest source of traffic to the AC98 site — around 29% of all visits — sitting just behind organic search and ahead of direct. A business that was effectively invisible online now shows up, consistently, in front of the right people.

Google is catching up with the socials.

3,008
Facebook followers on 8 October, up from 116 when tracking began in late April
2.3×
March's Google impressions — beaten in the first 19 days of July alone
#1
On Google when customers search the owner by name
#1
Traffic channel is now organic search — the free kind

The growth hasn't stopped at the quarter's edge. By 8 October the Facebook page had 3,008 followers, up from 116 when tracking began at the end of April and 477 at the end of June, including a jump of nearly 1,900 in a single week in mid-August. The consistent presence is flowing through to search too: AC98's website appeared in Google results 771 times in the first 19 days of July — more than double the whole of March (333), and climbing every month in between. When customers search the owner by name, AC98 is the first result on Google. And with organic search now the site's single biggest traffic source, the growth isn't rented from an ad budget — it's owned.

"Our presence on social media has grown a lot, 50 to 1000 followers in the last 2 months!"

— Jade, AC98 Heavy Haulage

"Prompt, easy to deal with and nothing is a problem — and always answers the phone."

— Verified customer review of AC98, turned into a post that reached over 1,800 people

Want to get found like AC98?

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