Built the tools into the website.
We rebuilt the site from scratch: fast, mobile-first, and moved off the old builder with every old page address redirected. Then we built in the tools ACM's customers kept asking about:
A live fuel adjustment factor. A dedicated page shows this month's FAF, the rule behind it (0.69% for every full 5c/L the MBIE average diesel price is above $2.00), a full table, past months, and a checker where anyone can type a diesel price and see the FAF it would give. The current FAF also shows in the footer of every page and on the product pages.
One number a month. Updating the FAF takes a single figure, entered once or with one button, and the whole site updates itself. The monthly price list carries the same figure.
A volume calculator. Customers enter the size of the job and get the tonnes they need for each product, so they can order the right amount.
Accounts online. A quick account form and a downloadable credit application, with a QR code sign at the yard that takes drivers and walk-ins straight to it.
