Mahi Digital (“we”, “us”, “our”) is a digital marketing and AI services business based in Hawke’s Bay, Aotearoa New Zealand. We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, why, how we use it, and the rights you have under the New Zealand Privacy Act 2020.
This policy applies to mahidigital.co.nz and to the services we provide to our clients.
Who we are
Mahi Digital is the operator of this website and the party responsible for the personal information collected through it. If you have any questions about this policy or your information, you can reach us at hello@mahidigital.co.nz or +64 27 774 6663.
Information we collect
Information you give us
When you contact us, book an AI audit, or enquire about our services, we may collect:
- Your name and the name of your business
- Your email address and phone number
- Details about your business, website, and what you’re trying to achieve
- Any other information you choose to include in your message
Information we collect automatically
When you visit our website, we automatically collect some technical information through analytics and cookies, including:
- Your device type, browser, and operating system
- Your approximate location (derived from your IP address)
- The pages you visit, how you arrived, and how long you stay
- Referring links and search terms where available
We use Google Analytics 4 to understand how visitors use the site so we can improve it. This data is aggregated and is not used to personally identify you.
Cookies
Cookies are small text files stored on your device. We use them to keep the site working properly and to measure website traffic through Google Analytics. You can control or delete cookies through your browser settings at any time. Blocking cookies may affect how some parts of the site function.
How we use your information
We use the information we collect to:
- Respond to your enquiries and provide quotes or proposals
- Deliver and manage the services you’ve engaged us for
- Communicate with you about your project or account
- Improve our website, services, and marketing
- Meet our legal and record-keeping obligations
We will only use your information for the purpose it was collected, or for a directly related purpose you’d reasonably expect.
Sharing your information
We do not sell or rent your personal information. We may share it with trusted third parties only where necessary to run our business and deliver our services, such as:
- Website hosting and infrastructure providers
- Analytics providers (Google)
- Email, scheduling, and customer-management tools
- Professional advisors, or where required by law
Some of these providers may store data outside New Zealand. Where that happens, we take reasonable steps to ensure your information is protected by comparable privacy safeguards.
How we protect your information
We take reasonable technical and organisational steps to keep your information safe from loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information and review our practices regularly.
How long we keep it
We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law. When it’s no longer needed, we securely delete or de-identify it.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of information that is wrong or out of date
- Ask us how your information is being used
To make a request, email us at hello@mahidigital.co.nz. We’ll respond as soon as we can, and within the timeframes required by law.
Third-party links
Our website may link to other sites (for example, client websites or social profiles). We’re not responsible for the privacy practices of those sites, and we encourage you to read their own privacy policies.
Children’s privacy
Our services are aimed at businesses and are not directed at children. We don’t knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “last updated” date at the top of the page. We encourage you to review it occasionally.
Contact & complaints
If you have a question or a concern about how we handle your information, please contact us first at hello@mahidigital.co.nz so we can put things right.
If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
This privacy policy is provided for the Mahi Digital website. If your business circumstances change (for example, you add new tools, forms, or data-collection methods), review and update this page so it stays accurate.